Care and Use

Learn how to care for your heirloom-quality design from Jay Strongwater here.

Cleaning

To clean your Jay Strongwater piece, wipe gently with a damp cloth.

Frames

How to change the facepaper in your Jay Strongwater frame:

  • Using the provided screwdriver, loosen the tabs, then push them away from the backplate.
  • Remove the backplate.
  • Remove the existing facepaper and backing sheets, then lay the frame face down, with the glass still in the frame.
  • Take the facepaper or photo of your choice, along with backing sheet...
  • and lay them with the facepaper facing downward...
  • and the backing sheet facing upward...
  • Replace the backplate.
  • Turn the tabs back over the backplate, and tighten the screws.

Glass

Hand-wash with gentle dish soap; do not use abrasive cleaners. Not dishwasher safe. Not microwave safe.

Wall Mirrors

Professional installation recommended. To clean mirror, spray glass cleaner onto a clean cloth then wipe mirror glass gently. Keep mirror frame dry. To clean mirror frame, wipe gently with a damp cloth.

Clocks

How to set the time and replace the battery in your Jay Strongwater clock:

Time Setting

Note: Your clock may come with a tiny plastic fork acting as a spacer to keep the crown at a pushed out position. This fork stops the clock from running thus conserving battery power. To activate the clock, pull out the fork before doing the time setting procedure as described below.

The time setting crown is located behind the bezel at the position of 3 o'clock. To set the time, push out the crown and turn it until the hands show the current time. Push crown back in the normal position to restart clock.

Battery Replacement

When the clock loses time or stops, the battery is due for replacement. The battery is accessible from the backside of the clock. Insert a screwdriver or a blade into the case notch at the side of the back cover and pry open the back cover. The battery is retained in position by a tiny metal plate. Move the plate counter-clockwise to remove battery.

Battery type

SR626SW, UCC377, Ray-O-Vac RW329 or equivalent

Candelabras

Caring for your Jay Strongwater candelabra:

Candle holder cups are removable for easy cleaning. Simply unscrew cup in a counter-clockwise motion.

Lift and remove dish.
If any wax should drip on cup or dish, place in freezer for 20 minutes, then gently remove hardened wax.

Replace dish and cup. Screw cup in clockwise motion, taking care not to over-tighten.

Candles

Caring for your Jay Strongwater candlestick or votive:

NEVER LEAVE A BURNING CANDLE UNATTENDED! Keep out of reach of children and pets.

Please be sure all packaging has been removed from candlestick or votive before lighting. Before every use, always trim wick to 1/4 inch, removing excess wick and debris.

When lit, keep candle on a level, heat resistant surface away from flammable objects. For the best results, do not burn candle for more than 5 hours.

Extinguish flame, always allowing wax and container to thoroughly cool before handling, as glass and metal may become very hot. Prevent damage to its holder by never burning candle in its entirety, discard candle with some wax remaining.

If any wax should drip onto its decorative holder, please place object in freezer for 15-20 minutes. Remove object from freezer and gently dislodge wax from surface, taking care not to scratch the finish.

Jewelry

Earrings, necklaces, and pins: Apply any cosmetics, perfume, and hair spray before wearing the jewelry. Clean with a soft, dry cloth.

Porcelain

Hand-wash only. Not dishwasher safe. Not microwave safe.

Stone

Hand-wash with gentle dish soap; do not use abrasive cleaners. Not dishwasher safe. Not microwave safe.

Table Linens

Dry clean only.